Shipping Policy

Welcome to NovaMart! We are committed to delivering your order quickly, safely, and with FREE shipping on every order.

Free Shipping

We proudly offer FREE shipping on all orders. There are no additional shipping charges at checkout.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are processed Monday through Friday, excluding public holidays.
• Once your order has been shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Time

• United States: 5–11 business days
• Canada: 7–15 business days
• United Kingdom: 5–12 business days
• Australia: 7–15 business days
• Other International Destinations: 7–20 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, holidays, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 24–72 hours to become active.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. If you notice an error, contact us immediately at arjunar7171@gmail.com. We will do our best to update the address before your order is shipped.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us at arjunar7171@gmail.com. We will work with our shipping partners to help resolve the issue as quickly as possible.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges, if applicable, are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: arjunar7171@gmail.com

Customer Support: Monday–Friday

Response Time: We aim to respond within 24–48 business hours.